YUUKO · AN AI CUSTOMER SUCCESS COLLEAGUE
Not a dashboard.
A CS hire.
Yuuko lives in your CS team's Slack. It reads every customer channel, meeting transcript, Linear ticket, and HubSpot field — and answers any question about any account, with sources. Ask it the way you'd ask a teammate.
A REAL CONVERSATION
Ask once. Get the answer with sources.
Yuuko's been reading Slack, meeting notes, Linear, and HubSpot. When you @mention it (or DM it), it answers the way a tenured CSM would — lead with the verdict, evidence underneath.
- —Cross-portfolio in one query — "which accounts mentioned pricing this month"
- —Carries context across replies in the same thread
- —Never invents — every claim ends with a source tag
⚠️ At Risk — real-time alert pipeline broken 5+ weeks; sponsor trust is fraying. [slack · 2d ago]
Open issues (Slack-only — no Linear tickets):
- • Alert delays >1h15m / email alerts stopped [slack · today]
- • Group filter missing in custom alerts [slack · 2d ago]
- • Promised feature demo slipped twice — committed EOD today [slack · this morning]
Next: deliver real-time alert fix ETA + demo access before Friday's biweekly.
HOW IT WORKS
One Slack message away from the answer.
Every customer signal, in one place.
Slack channels, Granola transcripts, Linear tickets, HubSpot fields, Amplitude usage, Gmail threads. Yuuko ingests them on a schedule and ties them back to the account they're about.
An always-current brief per account.
Every night Yuuko rewrites a one-pager for each customer: state, open risks, recent activity, key people. Cited back to the source so you can verify in two clicks.
Slack-native. Talks like a teammate.
Ask in any thread or DM. Yuuko replies in seconds with the answer first, evidence second. Drafts emails and Linear tickets you approve before they send.
READS FROM
- Slack
- HubSpot
- Linear
- Granola
- Gmail
- Amplitude
More coming. If your team relies on it for customer signal, ask us on the demo call — we ship adapters fast.
WHO IT'S FOR
Built for teams that own renewal and expansion.
"Stop opening 12 tabs to answer one question."
Yuuko knows what's in Slack, what's in HubSpot, what's in Linear, what Granola captured on yesterday's call. Ask once, get a sourced answer in 5 seconds.
"Walk into Monday already briefed."
Yuuko posts a daily digest at 7am: which accounts need attention, who's at renewal risk, which deals are quiet. No more spending the first hour of the week running reports.
"Catch the churn signal before it's a board update."
Yuuko flags state changes — sentiment drops, blockers, stakeholder churn — as they happen. You see them in Slack, not in a quarterly review.
7AM, EVERY WEEKDAY
The brief lands before standup.
Yuuko compiles a one-message digest of which accounts moved overnight — sorted by renewal urgency. Read it on your phone between the kettle and the desk.
- —Critical and at-risk accounts surface first
- —Renewal countdown next to every flagged name
- —One concrete next-step per account
Daily brief — Wednesday 21 May
5 of 15 accounts need attention. 1 critical · 4 at-risk · 10 healthy.
🔴 Acme Retail · renewal in 33d — active implementation blocked by data delays and unresolved contract
→ Next: Lock implementation scope + timeline with the sponsor this week.
🟠 Northwind · renewal in 67d — real-time alerts broken 5+ weeks; sponsor trust fraying
→ Next: Deliver real-time alert fix ETA before Friday's biweekly.
🟠 Globex · renewal in 33d — multiple data quality gaps blocking brand rollout
→ Next: Send data-source breakdown to stakeholders by EOW.
Hire Yuuko.
Sign in with your work Google account and Yuuko sets up your workspace in 30 minutes. No credit card, no setup call.